Answered on: March 5, 2020

Client

Every time I book a rental car they charge me extra insurance at Alicante airport! I want to pay it all now.

Agent

You will be offered extra insurance at STEP3

Client

Is the AXA insurance the same as they will try sell to me at the car hire desk? How does the AXA Insurance compare to their one?

Agent

Ignore any Insurance they offer you at the rental desk, as long as the supplier can hold the deposit from your credit card. The Insurance the offer at the desk is a different Insurance.

Agent

The online offered AXA full cover Insurance is more comprehensive and cheaper then what they offer at the car rental desk. Here some extra information about the AXA extra insurance:-

Agent

Reduce your liability. Most car hire suppliers have excess of between €300-1500. Some as high as 3000. If the car was damaged or stolen (for example) you would be liable to pay the excess amount. With the AXA Damage Refund Insurance this should cover your excess requirements. You can check the size of each suppliers excess amount by clicking on the link ¨ IMPORTANT INFORMATION ¨ next to each car photo. Each car supplier may have a different excess amount, so try a few different links. With the AXA Damage Refund Insurance you do NOT need to buy additional insurance at the desk. If there is damage to the car or it is stolen, the car hire supplier will keep the excess to cover the costs, which you can claim back in full with Damage Refund Insurance. What's covered Damage & theft excess refund Tyres, windows, mirrors & wheels Roof, undercarriage & misfuelling Administration charges Key cover & personal possessions This policy is underwritten by INTER PARTNER ASSISTANCE SA, member of the AXA Assistance Group, Avenue Louise 166, 1050 Brussels, Belgium. This insurance is the most comprehensive available and likely to be cheaper than any insurance offered at the desk. A copy of the full policy can be viewed here:- Italiano [link] Deutsch [link] Español [link] English [link] Français [link] Nederlands [link]

Client

So they still take a deposit?

Agent

It is likely to be reduced, but there will always be a deposit

Client

OK, booked!!

Agent

OK, thank you very much!